Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously. This document clearly explains what information we collect, why we need it, and how it is protected at all times.
Privacy is not just about written policies. It is about the systems, technology, and workplace culture that genuinely keep your data safe at all times.
Every piece of information you submit to mari2cuci — from login details to transaction information — is protected by 256-bit SSL encryption, the same technology used by Malaysia's leading banking institutions.
Your personal data is stored on servers protected by multi-layered firewalls, role-based access controls, and audit logs that record every access. Only authorised staff may access member information.
Mari2cuci has never sold, rented, or disclosed member personal data to third parties for marketing purposes. Your data belongs to you, and we fully respect that.
The mari2cuci app for Android and iOS uses the same integrated encryption protocols as the web version. Biometric authentication such as fingerprint and facial recognition is also available as an additional layer of protection for your account.
Our privacy policy is built on Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all legal obligations relating to the collection, processing, and storage of personal data of Malaysian citizens.
Two-factor authentication is available and recommended for all mari2cuci accounts. With 2FA enabled, your account remains protected even if your password is compromised, as additional verification is required at every new login.
Mari2cuci ("we", "Platform") places the highest priority on the privacy and security of every member's personal data. This Privacy Policy explains in detail how we manage the information you provide to us, whether during account registration, while using the platform, or through interactions with our customer support team.
This policy applies to all users of the mari2cuci platform, including the website mari2cuci.pro, the Android and iOS mobile app, and all services we offer through those platforms.
By registering an account or using any part of the mari2cuci platform, you confirm that you have read and understood this Privacy Policy and agree to how we handle your personal data as described herein.
We collect several categories of information depending on how you interact with our platform:
| Data Category | Example Information | Required For |
|---|---|---|
| Identity | Name, date of birth, IC/passport | Registration, KYC, age verification |
| Contact | Email, phone number | Communications, 2FA, notifications |
| Financial | Bank account number, e-wallet | Deposits, withdrawals, AML compliance |
| Technical | IP address, device type | Security, fraud detection |
| Games | Wagering history, play time | Responsible gaming, support |
Every piece of data we collect has a specific and legitimate purpose. We do not collect information that is not necessary. The following are the primary purposes for processing your data:
All personal data of mari2cuci members is stored on server infrastructure protected by multiple layers of security:
We retain your personal data for as long as your account remains active and for a reasonable period after closure, in accordance with our legal obligations. Financial transaction data is retained for a minimum of seven (7) years to comply with tax and anti-money laundering legislation.
Once the required retention period has ended, personal data that is no longer needed will be securely deleted using methods that ensure it cannot be recovered.
Mari2cuci has never sold or rented member personal data to any third party for marketing or commercial purposes. However, there are limited situations where data may be shared:
We work with trusted third-party service providers to operate the platform, including payment processors, KYC verification service providers, and cloud infrastructure providers. All such third parties are bound by strict data protection agreements and are only permitted to process your data under our instructions.
We may be required to disclose personal data to relevant authorities such as the Royal Malaysia Police (PDRM), the Malaysian Anti-Corruption Commission (MACC), or the Inland Revenue Board if mandated by a valid court order or applicable legislation in Malaysia.
The mari2cuci platform uses cookies and similar tracking technologies to enhance your user experience and ensure the security of your session.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality. Continued use of our platform constitutes consent to the use of cookies as described above.
As a mari2cuci member, you have the following rights regarding your personal data under Malaysia's PDPA:
To exercise any of the above rights, please contact our customer support team via live chat within your account. We will process your request within 14 business days.
The mari2cuci platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we find that personal data of an underage individual has been collected without proper age verification, we will take immediate action to delete that data and close the relevant account.
If you are a parent or guardian who believes your underage child has registered an account on our platform, please contact our customer support team immediately so we can take the appropriate action.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the mari2cuci customer support team via the 24-hour live chat available in your account.
We are committed to responding to all privacy-related inquiries within 48 working hours.
Mari2cuci reserves the right to modify, add to, or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant changes will be communicated to you via your registered email or in-platform notification at least 14 days before taking effect.
The date of the latest amendment will always be displayed at the top of this document. Continued use of the platform after an updated Privacy Policy takes effect will be considered your acceptance of those changes.
For more information about your rights and responsibilities when using our platform, please also refer to Terms and Conditions as well as Responsible Gaming Policy ours.
Related Documents
Over 500,000 Malaysian members have trusted mari2cuci with their personal data. Register your account today with the confidence that your privacy is always our top priority.